Jewellery Care :

Pistol & Peach’s jewellery is made from quality gold, silver, brass and various local woods. Nothing is plated so you can clean your jewellery without worrying about the surface wearing down. Metals naturally develop a surface patina over time, from oxygen, perfumes and skin acidity. To maintain your items of jewellery’s clean shiny surface, one can clean the metal with a polishing cloth or solution bought at any fine jewelry store.

Caring for your wooden jewellery means no exposure to liquids of any kind. Avoid swimming, washing or bathing with your wooden rings, earrings, pendants or bangles. This will ensure your items longevity.

 

Repair:

Pistol & Peach will repair any of their products within the first 3 months of it being bought if it is deemed to be manufacturing fault. Any other kind repair due to owner negligence shall be charged a fee determined by Pistol & Peach on review of the damaged item.

 

Sizing:

Ladies Small: J,K,L

Ladies Medium: M,N

Ladies Large: O,P,Q

Gents Small: Q,R

Gents Medium: S,T,U

Gents Large:V,W,X

If you know your ring size and would like something manufactured specifically for you contact us and we can make to your size no problem. See Commissions.

Our bangle sizes are shown in diameter: Small/Medium (62mm), Medium/Large (64mm)

 

Pricing:

Prices may change due to the fluctuations in the precious metal market. Prices can be viewed under the individual Jewellery products. The price lists are in GBP (Pound Sterling), if you are a international customer to convert the price to your currency, use this link http://www.xe.com/.

 

Terms and Conditions; Returns and Exchanges:

We want all of our customers to be happy with purchases made at Pistol & Peach's online store. However, if you receive any products that you are unhappy with, you may contact us within 7 days of receiving it and we will offer you a store credit of the item. We offer no refunds, only exchanges and credit.

Products returned or exchanged must be unused, unworn, and undamaged. We shall have no obligation to accept any products that we receive after the expiration of the applicable return period (7 days after receipt of your parcel). Please be aware that any purchases made with store credits are processed as a new order and standard postage costs and delivery times will apply.

You are responsible for postage costs of returning the item. We recommend using registered mail to return items, as we are not liable for any items lost in the post. Please see our terms for more information on returns and exchages.

 

Commissions:

Pistol & Peach manufactures gold engagement rings and wedding bands. We also manufacture design based commissions, this will include a sit down design consult before quotations are given. Gold jewellery is quoted on the day's gold price and quotes are valid for 1 week. Commissions generally take a longer period of time and Pistol & Peach will discuss lead times with the individual client. Lead times will be dependant on the type of commission or item ordered.

 

Local Orders (UK):

We send orders throughout the United Kingdom. Currently postage is free within the UK, parcels are couriered to the customers closest Post Office. 

 The full payment must be made before the order can be processed and manufactured.

 

Please allow for 1-3 working days for processing and manufacturing, as we make all products to order, and an additional 1-2 days for shipping time. Once your parcel has been sent you will receive an email with the tracking number.

 

International Orders:

All items are sent via registered airmail and include a tracking number. This service takes approximately 5 - 8 working days and will be delivered to your local post office. All international payments are made via PAYPAL.

 

You may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from state to state and country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.

Please allow for 1-3 working days manufacturing, as we make all products to order, and additional shipping time.Once your parcel has been sent you will receive an email with the tracking number.

 

Payment Options:

Pistol & Peach accepts payment with PayPal and EFT (Electronic Funds Transfer). Please Note that you are not obliged to have a Paypal account to pay by credit card. Please visit their website for information on PayPal payments. (Please note that PAYPAL adds on an additional service fee of up to 5%.)

 

Handmade:

All Pistol & Peach’s jewellery is locally handmade, we use quality materials and take care in our manufacturing. Materials are locally sourced in the United Kingdom. Due to its hand crafted nature please allow for slight variations in shapes and sizes, we do try our best to be accurate. Please note that each gemstone is unique in size and colour.